With proper diligence, there are many supply chain costs that can be expected and mostly accounted for – including returns, damaged goods, warehouse fees, regulatory costs, etc. But accessorial charges are fees that usually aren't accounted for up front.

Liftgate fees, inside delivery charges, after-hour pickup costs, and "excessive waiting" are a few of the "extra" fees commonly assessed by transportation and logistics providers. These charges are frequently unexpected and costly, especially when they're not included in a carrier's initial service estimate.

Since accessorial charges are often not part of an agreed-upon service rate, many carriers inflate accessorial charges to recoup revenue after submitting an especially low quote. Suddenly, overall costs can exceed rates charged by other carriers who were considered too expensive.



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FROM 'FREE' SHIPPING TO PRODUCT RETURNS: UNDERSTANDING HIDDEN COSTS IN YOUR SUPPLY CHAIN